FJ Cruiser Forum banner

1 - 17 of 17 Posts

·
Registered
Joined
·
2,722 Posts
Discussion Starter #1 (Edited)
Another update:


I spoke with Mark on the phone today and we had a great conversation. Not only about this issue but about the past and things that have happened with his company. I know most of you know about my comments regarding that they were law suit happy. As a man i am publicly apologizing for those comments i made without knowing the full story.
i highly recommend that anyone wanting to know all the details, contact mark directly and learn all the details. I will leave it at that and let him explain it all to you.
 

Attachments

·
Registered
Joined
·
2,722 Posts
Discussion Starter #2 (Edited)
Another update:


I spoke with Mark on the phone today and we had a great conversation. Not only about this issue but about the past and things that have happened with his company. I know most of you know about my comments regarding that they were law suit happy. As a man i am publicly apologizing for those comments i made without knowing the full story.
i highly recommend that anyone wanting to know all the details, contact mark directly and learn all the details. I will leave it at that and let him explain it all to you.
 

·
Registered
Joined
·
711 Posts
Wow to me what's worse than the bad welding is the customer service, that response should be framed, like they don't even want to bother with taking any responsibility

Sent from my SM-N900P using Tapatalk
 

·
2012 Ginger of the Year
Joined
·
12,736 Posts
Tell them this is their issue and they need to fix it. Plain and simple. Yes, horrible service.
 

·
Registered
Joined
·
2,722 Posts
Discussion Starter #7
Watch it, you'll end up with a cease and desist letter or suit for defamation or something else.

Read up on the performance/durability of the Red Eye rear bumper P.O.S. .
Wouldn't surprise me if they tried to sue for defamation of character
 

·
Santiago Peak Tour Guide
Joined
·
11,488 Posts
Id send them back for a refund and buy a different brand. Thats rediculous What poor customer service :)
 

·
Registered
Joined
·
2,722 Posts
Discussion Starter #10
Verdict is in. I think i got an incomplete set of doors. Comparing a photo by Greg Mallory, i am missing just a few welds....

Proper 1.jpg Proper.jpg

vs.

not proper.jpg (p.s. I am pointing to where the welds are missing in case it wasn't totally obvious.:rofl::rofl:)
 

·
Registered
Joined
·
1,161 Posts
Mistake #1, buying from them. I'd get a refund and make them pay for the shipping cost back. You got defective/damaged goods and it not what you paid for.
 

·
Registered
Joined
·
2,722 Posts
Discussion Starter #12
Mistake #1, buying from them. I'd get a refund and make them pay for the shipping cost back. You got defective/damaged goods and it not what you paid for.
I honestly really did not want to, but I couldn't justifying paying $200 for the mirrors for warriors.


MuddyFJ 2nd Edition
 

·
Registered
Joined
·
128 Posts
I'm posting this in vendor review because it's partially that.

I recently ordered a set of tube doors from m***l t**h. So I get the box opened and pull the door out very excited to get them on, and find this


Ok, I figured I'll contact them and a new door would be sent out.

Now from the looks of the welds and the location of where there is no powder coat, the bracket was welded on sh*tty from the start. So I've now gotten this reply from them.
View attachment 22168

It appears that I am now required to use my time, my own money to find a welder, hope they can fix it properly, and then spray paint it.... Now on a brand BRAND new product, why would I want to spray paint it. All so they don't have to send out a new door that is properly welded.

So all said and done, I need a local welder (Irvine) that could try and fix this for me. And fairly inexpensive since it'll be out of pocket.


MuddyFJ 2nd Edition
Muddy if you ever find yourself in Northridge shoot me your number in pm and I'll fix it. Doesn't look like much. Judging by that it broke because its only a tack weld... (saw your last post).

"I'll fix" = I'll weld. no paint. sorry clarification :)
 

·
Registered
Joined
·
2,722 Posts
Discussion Starter #14
Muddy if you ever find yourself in Northridge shoot me your number in pm and I'll fix it. Doesn't look like much. Judging by that it broke because its only a tack weld... (saw your last post).

"I'll fix" = I'll weld. no paint. sorry clarification :)
Thank you for the offer but I got a reply from the owner on Facebook. He's going to make things right.



MuddyFJ 2nd Edition
 

·
Registered
Joined
·
128 Posts
Thank you for the offer but I got a reply from the owner on Facebook. He's going to make things right.



MuddyFJ 2nd Edition
Tell them you won't be shipping back the other doors... and we'll complete the welds... muhahaha they you're left with a set to sell. nah kidding.
 

·
Registered
Joined
·
2,722 Posts
Discussion Starter #16
Another update:


I spoke with Mark on the phone today and we had a great conversation. Not only about this issue but about the past and things that have happened with his company. I know most of you know about my comments regarding that they were law suit happy. As a man i am publicly apologizing for those comments i made without knowing the full story.
i highly recommend that anyone wanting to know all the details, contact mark directly and learn all the details. I will leave it at that and let him explain it all to you.


 

·
Registered
Joined
·
1,942 Posts
Another update:


I spoke with Mark on the phone today and we had a great conversation. Not only about this issue but about the past and things that have happened with his company. I know most of you know about my comments regarding that they were law suit happy. As a man i am publicly apologizing for those comments i made without knowing the full story.
i highly recommend that anyone wanting to know all the details, contact mark directly and learn all the details. I will leave it at that and let him explain it all to you.


So confirming your previous statement lol.....
 
1 - 17 of 17 Posts
Top