Ive had good and bad experiences.
Ive bought a few cars there through 01' - 06' with great results. (so i know sales department is good to go)
The bad: My 01' Tundra I got from them new, the tranny went out at 20k mi of normal freeway driving to and from school. They wouldnt cover it under warranty because my truck was dirty when I had it towed in and thier excuse was that I probably drive in the dirt and abuse it due to the dirt on the tires, and thats why my tranny went out......? My dad and brother own a shop, and have been mechanics all there life. They looked at it and knew right away that it was FUBAR. We told them upon bringing it in that my dad knew that it was pretty much not worth fixing, so at least figure out what they wanna do. The service manager flipped out saying thats agianst the law, you cant have a shop do diagnostic work and then come in for warranty....Right, hes full of sh*t, its called the magnuson moss warranty act. He acually called us cussing at us on the phone and we hung up. Hed call back and be even more angry saying how dare we hang up on him and hes gunna have his dealership sue us and we will wish we never brought in the truck (sue us for reasons he never would say LOL)
After a call and a letter from our lawyer providing all the warranty laws they quickly shut up and had a new tranny in it within only a couple days, complete with a wax/detail.
No idea if that guy still works there. But that was the last time I used there service department for anything. I do all my own work now.